ScrumMaster (I/II)
at cPanel, Inc

Position Overview: 

A ScrumMaster is a core role of the Scrum project management framework. A ScrumMaster facilitates Scrum ceremonies and other meetings, works to remove impediments using all available resources, maintains project artifacts, creates and maintains information radiators, helps the team learn an Agile mindset by coaching the Scrum principles and framework, and protects the Scrum teams from distractions to keep it focused on the tasks at hand. A ScrumMaster I is focused on helping the team become more effective by mastering the Scrum framework and continuously retrospecting to gain new understanding, skill, and knowledge.

Essential Functions:         

  • Provide servant leadership to development, functional, or business teams

  • Facilitate discussion and mediate conflicts to ensure full-team involvement

  • Radiate information about ongoing development through regular Sprint Reviews and other channels

  • Facilitate and participate in continuous learning and improvement

  • Assist teams in avoiding distractions and external commitments

  • Coach teams to deliver features and business value through making and keeping team commitments

  • Partner with senior ScrumMasters and department managers to address organizational and team impediments • Demonstrate and act in accordance with company values, policies, and procedures

  • Maintain availability for face-to-face interactions during Core Hours and as needed to support team

Additional Duties and Job Responsibilities:

  • Organize and facilitate Scrum ceremonies and other meetings as needed

  • Assist teams in identifying and resolving impediments blocking progress of project

  • Search for and facilitate methods of keeping work fresh and energy high for teams


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Communication Skills - able to effectively share thoughts and express ideas orally or verbally in individual or group situations; presents oneself clearly and articulately when speaking; checks for understanding

  • Problem Solving Skills - able to take a logical approach to address problems or opportunities; manage the situation at hand by drawing on one’s knowledge and experience

  • Time Management and Organizational Skills - able to manage work time to accomplish specific objectives; sets priorities, goals, and timetables to achieve maximum productivity

  • Attention to Detail - able to accomplish a task with concern for all the areas involved, carefully monitoring the detail and quality of own work

  • Results Oriented - has a concern for achieving or surpassing results against an internal or external standard or objective

  • Interpersonal Skills - able to get along with others effectively, able to mentor and coach peers

  • Conflict Resolution - able to bring disagreements into the open and attempts to manage them collaboratively

  • Computer Skills - strong knowledge of word processing and spreadsheet software; strong knowledge of electronic communication systems; able to navigate the internet proficiently and conduct internet-based research as needed

Education/Experience - High School diploma or equivalent

  • Demonstrated history of team leadership, team coaching

  • Understanding of Agile principles and Scrum framework

  • Must possess ScrumMaster certification or complete within 40 days of employment

Work Environment and Physical Demands

Ability to work in an office environment. Specific abilities required by this job include: Near vision; hearing; ability to transport oneself as needed throughout the day; ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time; manual dexterity (eye/hand coordination); repetitive arm/hand movements

cPanel is a 24/7 operation and nontraditional or extended hours (including weekends) may be required occasionally.

In return for all the above, we offer the following:

  • Competitive Salary

  • Full Health, Vision, and Dental coverage

  • Flexible Spending Account

  • Free on-site lunch

  • Paid Vacation

  • Tuition Reimbursement

  • Casual Working Environment

  • 401K Matching

EEO Statement

At our company, we take great pride in our diverse and talented workforce. We recognize that our continued success as a company depends largely on the collective strengths of our employees.

cPanel provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal, state and local law. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Privacy is taken seriously at cPanel, Inc. Information submitted is kept internally and not shared with third parties.

If this description fits you, apply below. It's relatively easy and painless.