Messaging Engineer
at Bechtel Corporate

Bechtel’s Messaging Team is looking for a Messaging Engineer for our office in Glendale, Arizona, supporting our global environment!

Are you a technically savvy, experienced professional that loves to get their hands on cutting-edge products before anyone else?  Do you love breaking and fixing that cutting-edge technology, to figure out how it works?  If so, this may be the position for you!  You will not only be working to test, deploy and troubleshoot Messaging systems, but you will also be developing and fostering positive customer relationships by providing timely advice and repairs.  We are looking for a self-starter with a passion for building those relationships, who is fascinated by new technology and has an unquenchable appetite for solving problems.

The successful candidate will be responsible for:

  • Tier 2/3 support of the Messaging infrastructure in a highly available (Exchange 2010/2016/O365) environment

  • Participating in the “On-Call” support rotation

  • Documenting standard work processes and procedures to be used by various support teams

  • Providing support and administration for IronPort SMTP gateways

  • Working with other IS&T teams on the design, development, and deployment of new messaging infrastructure

  • Typical Messaging Administration, including:

    • Creation and management of user mailboxes, shared mailboxes, distribution lists, mail contacts etc.

    • Security patch testing

    • Monitoring Exchange performance

    • Mail flow troubleshooting

    • Exchange configuration management

    • Metrics gathering and reporting

    • Interfacing with the NOC to establish SCOM/ORION alert tracking and to provide Tier 3 support

    • Advanced client (Outlook, RPC/HTTPs, OWA, ActiveSync etc.) escalation troubleshooting

    • High Availability testing

    • Retention tags/policies administration

    • Identifying and transitioning operational activities to centralized operational teams (NOC, SOC)

    • Other duties as required